phj8 Privacy Policy

phj8 ("we," "us," "our," or "the Platform") operates the online casino and sports betting platform accessible at phj8.app. As a platform serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and beyond, phj8 is committed to protecting the personal data of every registered user in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and all applicable regulations issued by the National Privacy Commission ("NPC").

This Privacy Policy ("Policy") describes the types of personal information phj8 collects from users of the Platform, the purposes for which that information is used, the circumstances under which it may be shared with third parties, and the rights available to you as a data subject under Philippine law. This Policy applies to all phj8 services, including the website, any mobile applications, and all associated features and communications.

This Policy should be read together with phj8's Terms and Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

phj8 collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we may collect include:

phj8 does not collect sensitive personal information (as defined under the DPA) beyond what is strictly required for identity verification and regulatory compliance purposes.

phj8 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the phj8 platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Data received from payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank), identity verification service providers, and fraud prevention partners, where permitted by applicable law.
• Publicly available sources: Information from public databases or government registries where necessary for compliance with PAGCOR requirements or Philippine law.

phj8 uses the personal data it collects for the following purposes:

• To create, manage, and maintain your phj8 account, including verifying your identity and age (21+ requirement).
• To process deposits, withdrawals, and other financial transactions through your chosen payment method.
• To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and PAGCOR regulatory requirements.
• To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• To provide customer support through our 24/7 Filipino support team via live chat and email.
• To send you account-related notifications, security alerts, and service updates.
• To personalise your gaming experience and present game recommendations relevant to your activity on the Platform.
• To monitor your gaming behaviour for responsible gaming purposes, including identifying patterns that may indicate problem gambling.
• To administer promotions, bonuses, and loyalty programmes for which you are eligible.
• To improve the phj8 platform through analysis of aggregated, anonymised usage data.

phj8 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to fulfil our obligations to you under the phj8 Terms and Conditions, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AML obligations, and NPC directives.
• Legitimate interests: Processing necessary for phj8's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Where phj8 relies on your consent as the legal basis for processing (e.g., for certain marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

phj8 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. phj8 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers engaged by phj8 to fulfil its regulatory obligations.
• Fraud prevention and security partners: Service providers that assist phj8 in detecting and preventing fraudulent activity, money laundering, and other prohibited conduct.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities, where disclosure is required by law or regulatory directive.
• IT and platform service providers: Cloud hosting, data analytics, and technical infrastructure providers engaged by phj8 to operate and maintain the Platform, subject to strict contractual data protection obligations.
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by phj8, subject to professional confidentiality obligations.

Any third party with whom phj8 shares your personal data is required to handle that data in accordance with applicable Philippine data protection law and phj8's data processing standards.

phj8 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytical data about Platform usage. The types of cookies phj8 uses include:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience.
• Analytical cookies: Used to collect anonymised data about how users interact with the Platform, helping phj8 identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and login anomaly monitoring.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phj8 platform. phj8 does not use third-party advertising cookies or cross-site tracking technologies for the purpose of serving targeted advertisements on external platforms.

phj8 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. In general:

• Account and identity data is retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for up to three (3) years from the date of the interaction.
• Technical and usage data collected for security and fraud prevention purposes is retained for up to two (2) years.

Upon expiry of the applicable retention period, phj8 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

phj8 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the phj8 platform.
• Encryption of sensitive data at rest, including financial information and government ID data.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform.
• Multi-factor authentication options for player accounts to prevent unauthorised access.
• Continuous monitoring of the Platform for suspicious activity and security anomalies.

While phj8 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your phj8 login credentials and for notifying phj8 immediately if you suspect any unauthorised access to your account.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phj8:

• Right to be informed: The right to be notified of how your personal data is being collected and processed, as set out in this Policy.
• Right of access: The right to request a copy of the personal data phj8 holds about you and information about how it is being used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data phj8 holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to phj8's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe phj8 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact the phj8 support team via live chat or by emailing [email protected]. phj8 will respond to all data subject requests within the timeframes prescribed by the NPC.

The phj8 platform is strictly intended for adults aged 21 years and above. phj8 does not knowingly collect personal data from individuals under the age of 21. If phj8 becomes aware that personal data has been collected from a person under 21, that account will be immediately closed, all associated data will be deleted in accordance with applicable law, and any deposits may be returned at phj8's sole discretion.

If you are a parent or guardian and believe that a minor has registered on the phj8 platform, please contact our support team immediately via live chat so that we can take prompt action.

The phj8 platform may contain links to third-party websites or services for informational purposes. phj8 has no control over the content, privacy practices, or data handling of any third-party website and accepts no responsibility for them. This Privacy Policy applies solely to the phj8 platform. We encourage you to review the privacy policies of any third-party sites you visit.

phj8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The date of the most recent revision will always be displayed at the top of this page.

Where changes are material, phj8 will notify registered users via an in-platform notification or email prior to the changes taking effect. Your continued use of the phj8 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amended Policy, you must cease using the Platform and may request account closure in accordance with the phj8 Terms and Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or phj8's handling of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly within the phj8 platform — the fastest way to reach our Filipino support team.
• Email: [email protected]

phj8 is committed to resolving all privacy-related enquiries promptly and in accordance with the timelines prescribed by the National Privacy Commission. If you are not satisfied with phj8's response, you have the right to escalate your complaint directly to the NPC.